Recover quickly from errors. When something goes wrong on a boat, there is no time to go sulking. Instead the problem needs to be fixed or it will generally get much worse. There is time to discuss what went wrong and how to avoid it once the problem has been fixed. Put differently, a moment of crisis is not a good time for the team to start questioning each other. That too is a good way to operate as a team at work.
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Wednesday, September 5, 2012
In competitive sailing, fix error first, then discuss
Some good advice from Union Square Ventures' Albert Wenger, garnered from his experience in the 2012 Vineyard sailboat race. This is among six valuable lessons he learned: